NGP Phone Services: Teleforum and TeleConnect

NGP Teleforum 

NGP Teleforum allows you to engage in a personal and authentic way with large numbers of supporters or donors, for a very low cost. 

The high-tech version of the in-person town hall, Teleforums allow candidates to speak live to people in their districts.  Campaign staff members on the call can vet participants and take questions, do real time surveys of callers, and capture people who want to give or volunteer.  The ability to connect with voters from any corner of the world is particularly helpful for for incumbents who spend much of the year away from their districts.

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After you select a universe of supporters with whom you want to connect, the list is auto-dialed at the time of the scheduled Teleforum.  An impressive 50% of those who answer the phone opt to participate, and Teleforums hold audience members’ attention for an average of over 16 minutes.

NGP clients can use their Campaign Office Online database to reach out to their whole community, or carefully target a list to learn more about their donors and voters, make more effective calls to action, and raise more money.

The intuitive administrative backend allows your staff members to moderate the call and prioritize participant questions.  During the call, response and participant data is displayed on the screen.  After the call, your analytic reports enable you to learn more about your donors and voters, make more effective calls to action, and raise more money.

Product Features:

  • A Broadnet event specialist will be on the line to provide support during your Teleforum
  • Administrative Interface
    • Multiple Screeners
    • Real-time display of event status information 
    • Display of number of participants and their data
    • Screen participants and summarize and rank their questions
    • Set-up poll questions in advance or add them on the fly
  • Maximizing the Return on your Investment
    • Allow participants to be transferred to make a donation at the press of a button
    • Allow audience members to leave a message at the conclusion of your call to capture all audience questions and comments
  • Reports
    • Full event data and sound files are available for download immediately after your event

 

NGP TeleConnect

NGP TeleConnect allows your campaign or organization to use custom recordings to broadcast your message to a targeted list of voters or supporters and inspire action. 

TeleConnect is the perfect complement to NGP Teleforum.  TeleConnect boasts an 80 percent connection rate, between voicemail and live calls and, of those who answer, an average of over 27 percent respond to poll questions.  When used to notify a list of an upcoming Teleforum, Teleforum participation rates are increased by 50 percent.

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Product Features

  • Flexibility
    • Schedule your call and control the rate at which the call is broadcast
    • Tailor the call to your needs:
      • Deliver an announcement or reminder
      • Transfer supporters to donate
      • Poll your list to determine support or interest in becoming involved
      • Record your supporters’ verbal comments
  • Valuable Data
    • Harness supporters’ poll responses and voice messages to make more effective calls to action and raise more money
    • Increase the return on your NGP Teleforum investment by 50 percent by using TeleConnect to notify your list of an upcoming call